If you are having trouble editing your form, here are two things you might want to look at:


Are there any errors in the Form Design?

When you click the save button and your form has errors, you will be prevented from making further changes until all highlighted errors are fixed. If you do get an error message but cannot find the highlighted fields:

  • First thing you want to do is refresh your page and reopen the form design. All question prompts/ options with errors will be highlighted in red.
  • Alternatively, you can create a copy of the form. The copy would highlight all fields with errors.


Does your form have Data in it?

If your form has data in it, there are certain fields that are not editable: This are 

  1. The data field name
  2. A question's options codes.

This means that you might have to work from a copy of this form.