General

Troubleshooting wrong Date/Time stamps in Magpi
A record's date/time stamps are directly derived from your device, therefore if you have the wrong time set, Magpi will pick this time. 
Mon, 16 Apr, 2018 at 3:32 PM
Dropbox Photo integration
Magpi uses Dropbox as our hosting engine for photos (and other image data, such as signatures) collected using Magpi forms.  With the Dropbox photo integrat...
Tue, 11 Aug, 2020 at 9:49 PM
Tagging Your Magpi Content
What Are Tags Magpi content — including mobile data collection forms, reports, and messages — can be "tagged" for better organization.  This m...
Fri, 1 Dec, 2017 at 9:17 PM
Using the Subaccount Dashboard (Enterprise users only)
Magpi Enterprise users can invite other Magpi users to be their "subaccounts".  This has many benefits, including that all subaccounts' use o...
Fri, 2 Feb, 2018 at 9:09 PM
Will I receive a refund if I cancel my Magpi Pro or Enterprise subscription?
In most cases, canceling your Pro or Enterprise subscription before it expires means you'll finish your current subscription without receiving money ba...
Mon, 5 Aug, 2019 at 5:08 PM
Magpi and HIPAA
Is Magpi compliant with HIPAA? We get this question often and the answer is that HIPAA does not specify individual requirements, but the HIPAA security rule...
Fri, 11 Sep, 2020 at 6:37 PM
Magpi and the GDPR
What is the GDPR? The GDPR, or General Data Protection Regulation, is a European Union law that will come into force May 25th of this year.  It establishes...
Fri, 11 Sep, 2020 at 6:42 PM
Changing account ownership
To change the ownership of a Magpi account, you just have to change the login email on the account page.  To do so: log into the account click on the...
Mon, 13 May, 2019 at 5:49 PM
Backing Up Your Data
Backing Up Best practice for any activity involving data includes a regular system of backups.  This can be as simple as reminding yourself to manually dow...
Tue, 25 Aug, 2020 at 5:18 PM