Magpi Support

When you collect data with Magpi there are several automatically-generated data fields, as shown in this screenshot from Data tab of the Magpi website:...

Some Magpi features are available only with paid Magpi accounts. These include: image questions (to collect photos during data collection), available...

If you are not able to remember your Magpi password, go to the Magpi login page and (1) click the link marked "Forgot the password?": ...

I cannot see my own forms  If you have opened your forms dashboard and could not view forms owned by yourself that were previously available on your acco...

A record's date/time stamps are directly derived from your device, therefore if you have the wrong time set, Magpi will pick this time. 

We recommend that everyone submitting data into a Magpi form using the Magpi mobile app has their own unique Magpi login information (email and password).  ...

Magpi uses Dropbox as our hosting engine for photos (and other image data, such as signatures) collected using Magpi forms.  With the Dropbox photo integrat...

What Are Tags Magpi content — including mobile data collection forms, reports, and messages — can be "tagged" for better organization.  This m...

Magpi Enterprise users can invite other Magpi users to be their "subaccounts".  This has many benefits, including that all subaccounts' use of...

In most cases, canceling your Pro or Enterprise subscription before it expires means you'll finish your current subscription without receiving money bac...